Drop Offs
Collection Events
Acceptable Materials

RMA form

eBay Return Merchandise Authorization

All items are guaranteed to be AS DESCRIBED Meaning: if you receive an item and it is not AS DESCRIBED then you can continue with this form and we will address your RMA submission within 1 to 2 business days. RMA Submissions must be made within three (3) days of receiving the product.

Please submit the following information below for your RMA request. All fields are required.

(List one item number per line)

our memberships & certifications

R2 NYSAR Swana ISRI Circle of Safety
*Please note, the only location that is R2/Rios certified is our headquarters
in Brockport, NY.

our locations

4 Owens Road,
Brockport, NY 14420
Get Directions

Retail Store
203 Main Street
Brockport, NY 14420
Get Directions

Buffalo Facility

Syracuse Facility